Privacy Policy
Effective Date: August 18, 2026
My Math Confidence Coach (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the choices available to you.
1. Information We Collect
We may collect personal information from parents, guardians, and students when you use our website, register for a program, communicate with us, or participate in our services.
This may include:
Parent or guardian name
Email address
Mobile phone number
Student first name
Student grade
Student gender
School name
Information about math topics the student would like to review
Information a parent or guardian chooses to provide about the student
Registration and program participation information
Communications with us
Website usage and technical information, such as browser, device, IP address, and cookies
We seek to collect only information that is reasonably necessary for the purposes described in this policy. Canadian privacy guidance emphasizes limiting collection to what is needed for identified purposes.
2. How We Use Personal Information
We may use personal information to:
Register students for math sessions and programs
Determine appropriate grade or session groups
Send session schedules, Zoom links, reminders, and program information
Respond to questions and support requests
Allow students or parents to submit math questions or topics before sessions
Administer and improve our programs
Communicate with parents or guardians regarding their child’s participation
Maintain internal records
Protect the security and integrity of our services
Comply with legal and regulatory requirements
Send promotional or marketing communications where permitted by law and where appropriate consent has been obtained
Consent should be meaningful, and people should understand the nature and purpose of the information being collected and used.
3. Children and Student Information
Our services are intended to be arranged by parents or guardians on behalf of students.
We ask parents or guardians to provide registration information concerning their children. We do not knowingly seek to collect personal information directly from young children without the involvement of a parent or guardian.
Parents or guardians may contact us regarding the personal information we hold about their child.
4. Email and Text Messages
We may send non-marketing communications related to your registration or participation, including confirmations, schedules, reminders, Zoom links, and other service-related information.
We may also send marketing or promotional emails or text messages where we have the consent or other lawful basis required under applicable law.
Commercial electronic messages sent in Canada are generally subject to Canada’s Anti-Spam Legislation (“CASL”), which requires consent where applicable, identification information, and a functioning unsubscribe mechanism.
You may unsubscribe from promotional emails by using the unsubscribe link provided in the message. For text messages, you may reply STOP to unsubscribe and HELP for assistance.
Message and data rates may apply. Message frequency may vary.
5. Sharing of Personal Information
We do not sell personal information.
We may disclose personal information to service providers that help us operate our business and provide our services, such as:
Website and customer relationship management providers
Email and SMS service providers
Video conferencing providers such as Zoom
Hosting and technology providers
Professional advisers where reasonably necessary
These providers may process information on our behalf and are expected to use it only for the services they provide to us.
We may also disclose information where required or permitted by law.
6. Mobile Information and SMS Consent
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with service providers or subcontractors that support services such as customer service, communications, scheduling, or technology operations.
Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
7. Service Providers and International Processing
Some of our technology providers may store or process information outside Canada, including in the United States.
As a result, personal information may be subject to the laws of the jurisdiction in which it is processed.
We take reasonable steps to use reputable service providers and to protect personal information under our control.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or to meet legal and regulatory obligations.
When information is no longer required, we may delete, anonymize, or securely dispose of it.
Canadian privacy principles call for limiting retention to what is necessary for identified purposes.
9. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
No internet-based service can guarantee absolute security, but safeguards should be appropriate to the sensitivity of the information involved.
10. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand site usage, improve performance, and support marketing or analytics where applicable.
You may be able to control cookies through your browser settings.
11. Access and Correction
You may request access to personal information we hold about you and request that inaccurate or incomplete information be corrected.
Canadian privacy principles generally provide individuals with rights to understand what personal information an organization holds, how it has been used, and to challenge its accuracy.
To make a request, contact us at:
We may need to verify your identity before responding.
12. Withdrawing Consent
Where our processing relies on consent, you may withdraw that consent, subject to legal or contractual restrictions and reasonable notice.
Withdrawal of consent may affect our ability to provide certain services.
13. Privacy Questions and Complaints
My Math Confidence Coach is responsible for personal information under its control.
Questions, access requests, corrections, or privacy concerns may be sent to:
Privacy Contact
My Math Confidence Coach
Email: [email protected]
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the effective date at the top of this page. Continued use of our website or services after changes become effective will be subject to the updated policy.